Ticket Refund

FlySepehran offers online ticket refunds through the official website, https://flysepehran.com. Passengers wishing to cancel their tickets can do so by logging into their account by using their passport number on the designated cancellation page.

FlySepehran Cancellation Refund System

The official FlySepehran Flight Cancellation Refund system is accessible exclusively at https://flysepehran.com/en/services/refund-and-tracking. To initiate the ticket refund process online, passengers must enter their passport number for system access. Once logged in, if you have multiple upcoming flights and wish to cancel only one, you’ll need the booking reference number (PNR). After selecting the specific flight you want to cancel, you can then submit a ticket cancellation request.

Flight Ticket Cancellation Tracking

To track the status of your plane ticket cancellation, simply enter your passport number and the ticket reference number (PNR).

FlySepehran’s Domestic Flight Refund Policy

FlySepehran’s domestic flight refund policies vary based on when the cancellation request is submitted. Upon processing a ticket cancellation via the FlySepehran website, any applicable cancellation fees will be deducted from the ticket cost, and the balance will be refunded to your account.

FlySepehran’s International Flight Refund Policy

Similar to domestic flights, the rules for refunding plane tickets on international routes with FlySepehran depend on the flight’s rate class and the timing of the cancellation request. The penalty for international flight cancellations varies based on these factors. The penalty will be deducted after the cancellation request is registered, and the remaining balance will be refunded to your account.

Flight Cancellation Refund Rules and Regulations

1. Per the regulations set by the Iran Civil Aviation Organization, FlySepehran is accountable for any flights that depart earlier or later than scheduled for its passengers.
2. For information on airplane ticket cancellation policies, please refer to the cancellation rules provided on our website during booking or as outlined on your e-ticket.
3. For details on purchasing plane tickets, including rules about allowed baggage, prohibited items, and ticket refund policies, please refer to the ticket purchase rules and regulations page.
4. Under Iran’s Civil Aviation Laws, ticket cancellations with FlySepehran incur penalties. The penalty amount varies based on the timing of the cancellation notice on the FlySepehran website and whether the flight is domestic or international. Once the cancellation request is processed, the penalty will be deducted from the ticket’s price, and the remaining amount will be refunded to the account specified during the cancellation process.
5. Iran’s banking rules and regulations govern the timeline for processing refunds and typically take between 24 and 72 hours following the registration of the cancellation request.
6. Should your flight be canceled by FlySepehran for any reason, you will not be required to pay a cancellation fee.
7. If FlySepehran cancels your flight for any reason, you will not be charged a cancellation fee.
8. If your flight is delayed by more than 2 hours, and you decide to cancel, you must provide the ticket or receipt stamped by the originating station for a penalty-free refund and follow-up.