Wheelchair service on flysepehran | Complete guide

flysepehran provides wheelchair services on all domestic and international flights, ensuring a comfortable journey for passengers with physical disabilities, mobility impairments, and anyone temporarily relying on a wheelchair.

How do I request a wheelchair?

We recommend requesting at least 48 hours before your flight; capacity is limited and cannot be guaranteed for last-minute requests.

Requests are accepted up to 3 hours before departure

There are two ways to book:

During ticket purchase: After entering passenger details on the Sepehran website, select the wheelchair option before completing your booking.
After purchasing your ticket: Visit the "Services" section of the flysepehran website, enter your passport number, select "Wheelchair Request," and confirm.

How much does wheelchair service cost?

Domestic flights: Free of charge on all routes
International flights: A fee applies, varying by route length. Payment is accepted in IR Rials, US Dollars, or Dinars

To check the exact fee for your international flight, visit the flysepehran website, enter your passport number, and register your wheelchair request. The amount will be shown before payment.

Travelling with your own wheelchair

Your wheelchair will be safely packed and stored in the aircraft's cargo hold for the duration of the flight. Here's how different battery types are handled:

No battery: Packed and stored in cargo

Wet or dry battery: Batteries are secured and the wheelchair is stored in cargo

Detachable lithium-ion battery: Batteries are removed and separately packed; the wheelchair is stored in cargo

Frequently asked questions

Can I request wheelchair service if I booked my ticket through a travel agency or another website?

Yes. If you are traveling to Iran with flysepehran or planning to return from Iran on a flysepehran flight, you can request wheelchair service through the same travel agency or booking channel where you purchased your ticket. We recommend informing them about your need for wheelchair assistance at the time of booking, or as early as possible before your flight.

Is wheelchair assistance available for both domestic and international flysepehran flights?

Yes. Wheelchair service is available for passengers traveling on flysepehran domestic flights within Iran, as well as on flysepehran international flights to or from Iran. Requesting the service in advance helps the airport team coordinate assistance during check-in, airport movement, boarding, and arrival.

Do I need to have a serious medical condition to request wheelchair service?

No. Wheelchair assistance is not only for passengers with permanent disabilities or serious medical conditions. Elderly passengers, travelers with temporary injuries, passengers who have difficulty walking long distances inside the airport, or anyone who needs mobility support during the airport process may request this service.

What should I do if I need help arranging wheelchair service before traveling to Iran or returning from Iran?

For more information or guidance about wheelchair service on flysepehran flights, you can contact us via WhatsApp at: 00989155501759.

If I have my own wheelchair, should I still request wheelchair assistance?

Yes, it is recommended to request wheelchair assistance even if you are traveling with your own wheelchair. This helps the ground service team coordinate your movement inside the airport, support you during boarding, and handle your personal wheelchair according to airport and airline procedures.