Privacy Policy

Thank you for choosing flysepehran for your domestic and international flights and for using our online services, including seat selection, cargo, and pet transportation. We are committed to protecting your privacy as a customer and user of our website at https://flysepehran.com.
Security and user trust are the foundation of any successful online platform. Since thousands of financial transactions are processed through flysepehran.com every day, we take the protection of your personal data seriously. Below, we explain what information we collect, how we collect it, and how it is used.

Types of Information Collected

The information stored on flysepehran.com depends on your activity as a passenger or registered user. It generally includes:

Full name as it appears on your passport
Date of birth (per passenger)
Contact details, including phone number and email address
Passport number and expiration date (per passenger)
Security question answer

We also store all details related to your ticket purchase, including flight times, number of passengers, travel dates, and any information entered in your profile during registration.

How We Collect Information

Your information may be collected and stored in the following ways:

When you create an account or purchase a flight ticket
When you use our online services, such as seat selection, excess baggage payment, pet reservation, customer club enrollment, or ticket refunds
When you subscribe to our newsletter, leave a comment, or send a message via the Contact Us form

Information may be submitted directly by you or by a third party acting on your behalf.

How We Use Your Information

Your personal information may be used for the following purposes:

Sending promotional offers and service updates via email or SMS

Providing customer support and managing payments

Notifying you of any changes to your flight schedule

Sending your ticket download link

Managing the customer loyalty program

Conducting surveys about your travel experience with flysepehran

Please note: In certain legal circumstances, your personal information may be disclosed to law enforcement agencies, airport security authorities, or immigration authorities in any relevant jurisdiction.

Editing Your Information

You can update any personal information stored in your profile by logging into your account on flysepehran.com.