About Us

With our first flight across the beautiful skies of Iran, we embarked on a new chapter, one enriched by experience, which has today taken us to greater heights and new horizons. With a modern fleet and a strong commitment to safety, comfort, and innovation, we operate hundreds of flights annually to major domestic and international destinations. Our headquarters are located in Tehran and Mashhad, serving as a reliable bridge connecting the cities and islands of Iran with the GCC and other regional destinations.
flysepehran’s hubs at Mashhad International Airport (MHD), Imam Khomeini International Airport (IKA), and Mehrabad Airport in Tehran (THR) enable convenient connections for both passengers and cargo. 
Safety and punctuality have always been our highest priorities. We take pride in having been recognized multiple times as the “Most Punctual Airline,” a title that reflects our dedication to passenger trust and satisfaction. In addition, with the launch of the flysepehran Loyalty Club, we have created a unique and memorable travel experience for our valued customers.
Whether you are traveling for business or leisure, our mission is to provide services that go beyond expectations—delivered with knowledge, expertise, and enthusiasm—turning every journey into a lasting memory.
flysepehran represents a story of continuous progress in Iran’s aviation industry. As an airline operating under ICAO standards, we consistently adhere to global regulations while moving forward in the pursuit of new horizons.

Our Mission

Our mission is to provide a safe, comfortable, and innovative air travel experience. Relying on the expertise and energy of our young workforce and with our sights set on the future, we are advancing development to bring Iran closer to the world and the world closer to Iran.

Our Vision

• Expanding routes across Central Asia, the GCC, the Commonwealth of Independent States (CIS), and Europe.
• Modernizing our fleet with next-generation aircraft.
• Enhancing digital services, including online booking, mobile check-in, and advanced in-flight entertainment systems.

Our vision extends beyond expanding our flight network; it is about raising the standards of the aviation industry across the region.

Our Core Values

At flysepehran, we are shaping the future of aviation in Iran with a forward-looking perspective rooted in responsibility, excellence, and meaningfu connections. Our core values include:

• Safety – A non-negotiable principle: We uphold the highest standards of safety in every aspect of our operations. There are no compromises, only full commitment.
• Services – A brand promise: Every interaction with passengers reflects our dedication to hospitality, efficiency, and a seamless travel experience.
•  Sustainability – A lasting responsibility: We are committed to the future. From protecting the environment to improving operational efficiency, we always fly with purpose and responsibility.
• Success – A shared journey: We grow together with our passengers, partners, and the communities we serve.
• Connection – A mission beyond flight: We do more than connect destinations—we bring people, cultures, and opportunities closer together.

Today, flysepehran stands on the threshold of expanding its regional and international presence, continuing our journey toward excellence in aviation.

• 2016: flysepehran was established to provide passenger, cargo, and freight services.
• 2018: Official launch of operations with two aircraft (EP-FSB and EP-FSI). Launch of flysepehran Catering. Received the Approved Training Organization (ATO) certificate from the Civil Aviation Organization of Iran. Established flysepehran’s Engineering and Maintenance Unit. Workforce reached 350 employees.
• 2019–2020: EP-FSA joined the fleet, bringing the total to three aircraft. Launch of the flysepehran Loyalty Club (RedMiles). Workforce numbered 339 employees (pandemic period).
• 2021: Fleet expanded to four aircraft with the addition of EP-FSK. Workforce increased to 401 employees.
• 2022: Fleet expanded to six aircraft with the addition of EP-FSU and EP-FSV. Workforce increased to 535 employees.
• 2023: Fleet expanded to nine aircraft with the addition of EP-FSG, EP-FSL, and EP-FSF. Workforce increased to 820 employees.
• 2024: Fleet expanded to twelve aircraft with the addition of EP-FSE, EP-FST, and EP-FSQ. Workforce increased to 1,002 employees.

flysepehran currently operates a safe and efficient fleet of 12 Boeing 737 aircraft. 
All aircraft are maintained in full compliance with international safety and performance standards, and are equipped with features that ensure a comfortable, secure, and reliable travel experience.

Each aircraft accommodates 132 passengers and operates on both domestic and international routes. The seating is designed to meet strict safety and ergonomic standards, ensuring Passengers’ comfort throughout the journey.

With an average employee age of 37.5 years, flysepehran is one of the youngest airlines in Iran in terms of workforce demographics. Today, more than 1,000 skilled professionals are employed across flysepehran’s central offices in Tehran and Mashhad, as well as at its operational bases nationwide.
From the earliest days of operation, flysepehran’s employees have been regarded as its most valuable asset. The steady growth of the workforce reflects the company’s continuous expansion:

•     2018: 350 employees
•     2019–2020: 339 employees (pandemic period)
•     2021: 401 employees
•     2022: 535 employees
•     2023: 820 employees
•     2024: 1,002 employees

This steady increase demonstrates flysepehran’s reliance on the knowledge, expertise, and energy of the younger generation. Human capital has always been seen as the driving force behind the airline’s growth and progress.

RedMiles Customer Club

flysepehran launched its loyalty program, RedMiles, in September 2019. Designed to reward frequent passengers and provide personalized services, RedMiles is now connected with over 110 international airlines (including members of the Star Alliance), offering passengers a truly unique travel experiencez
Depending on their membership tier, RedMiles members enjoy exclusive privileges such as:

• Priority check-in, boarding, and disembarkation
• Flexible ticket rescheduling options
• Canceling tickets without penalty
• Ticket purchases with Active Miles
• Complimentary extra baggage allowance
• Access Private Telephone helpline

With its simple and flexible earning system, every flight with flysepehran becomes more rewarding. Whether traveling for business or leisure, our loyal members enjoy comfort, peace of mind, and tailored services on every journey.
RedMiles membership tiers allow travelers to elevate their benefits with each flight:

• Red (Basic Tier): Entry-level membership. From your very first flight, you begin earning miles and unlocking new experiences.
• RedPro: Tailored for frequent travelers, offering faster services, more rewards, and additional travel benefits.
• Senator: A premium tier with exclusive privileges and priority services, designed for those who consider travel an essential part of life.
• Gold: The highest tier, offering maximum rewards, premium benefits, and world-class service in recognition of your loyalty to flysepehran.

Joining is simple—just register via the “Login / Sign Up” section on the flysepehran websit.

Our Strategic Partners

flysepehran’s business partners enhance the overall travel experience by ensuring comfort and convenience from the moment a ticket is purchased until the journey is complete.
Our key partners include:

•    Darvishi Royal Hotel (5-star luxury) – Offering premium hospitality and exclusive accommodation for guests. 
•    Rose Darvishi Hotel – Providing elegant comfort and high-quality services.
•    Darvishi Pazh Travel Agency – Dekivering seamless travel ncoordination and customer support.
•    Darvishi Health Medical Center – Ensuring traveler’s well-being with professional medical care.

Through these partnerships, traveling with flysepehran becomes more than just a flight. It is transformed into a comprehensive travel experience supported by 24/7 services, ensuring peace of mind and comfort from start to finish.

flysepehran’s extensive network of routes connects a wide range of domestic and international destinations, serving as a reliable bridge between Iran’s cities and the region’s capitals. From bustling travel hubs across the country to major regional gateways, flysepehran offers passengers a safe and comfortable journey.
Our flights cover Iran’s most popular cities as well as key international destinations in neighboring countries, giving travelers the flexibility to choose their route, access detailed flight information, book tickets easily, and explore every corner of Iran and beyond.

Domestic Destinations:

Tehran, Mashhad, Isfahan, Tabriz, Shiraz, Bandar Abbas, Abadan, Ahvaz, Zahedan, Chabahar, Rasht, Kish Island, Qeshm Island, Asaluyeh, Bushehr, Kermanshah, Yazd

International Destinations:

Najaf, Kuwait, Istanbul, Muscat, Tbilisi, Baghdad, Yerevan, Dubai

At flysepehran, we don’t just provide tickets and flights; we are your partner in every journey. That is why we design services special for every passenger group.
Our passengers include families, pilgrims, business professionals, tourists, students, senior citizens, and passengers with reduced mobility. Each group enjoys services and destinations suited to their travel purpose:

• Families with children or infants benefit from priority boarding, ensuring a smoother and more comfortable trip.
• Pilgrims can rely on regular flights to religious destinations, creating journeys filled with peace and spirituality.
• Business travelers enjoy precise scheduling and quick access to major economic centers, helping them achieve their goals with ease.
• Tourists have convenient access to top destinations, making exploration easier and more enjoyable.
• Senior citizens and passengers with reduced mobility receive respectful assistance and full support throughout their travel, whether for treatment, rest, or recovery.
• International passengers from neighboring countries are welcomed with the opportunity to discover Iran’s diverse attractions, from north to south and east to west.

Passenger Statistics

• 2024: 1,427,289
• 2023: 1,178,263
• 2022: 1,081,023
• 2021: 601,973
• 2020: 278,065
• 2019: 429,590
• 2018: 484,887

Total passengers carried: 5,481,290

At flysepehran, planning, booking, and managing your trip is just a few clicks away. With our user-friendly online services, passengers have full control of their journey; from ticket purchase and seat selection to refunds and special requests.

How to Use Online Services

1. Select and add your preferred services during ticket purchase.
2. After purchase, you can easily access your booking via our website or through links sent by WhatsApp, SMS, or email.

Additional Services

• Extra Baggage: Purchase additional baggage allowance online either during booking or afterward. Excess weight is calculated per kilogram and added to the final ticket price.
• Seat Selection: Choose your seat online; Window, Aisle, or Middle seats for greater comfort. Options are designed for different needs, such as long flights, traveling with children or elderly companions, or flight anxiety.
• Ticket Refunds: If your plans has changed, cancel your ticket easily through our website (flysepehran.com). Log in with your passport number to request a refund.
• Pet Transportation: flysepehran ensures your pets travel in safety and comfort. Simply register your request during ticket purchase so your companion can enjoy a secure and pleasant journey.
•  Ticket Verification: If your ticket was issued by a travel agency or sales partner, you can verify its authenticity through the “Ticket Verification” section of our website by entering your passport number and PNR code.
• Flight Status: Stay informed about your flight—on-time, delayed, or canceled—by checking the “Flight Status” section on our website using your departure city, destination, date, or flight number.
•  Wheelchair Assistance: flysepehran makes travel accessible to everyone. Passengers can request wheelchair service when booking or afterward. Our team is committed to ensuring comfort and support for a stress-free journey.

Direct Booking through our Website

Tickets are available online at flysepehran.com. Select your origin, destination, and travel date, and book your flight in just a few simple steps.

Travel Partner Web-service

To simplify cooperation with travel agencies and sales representatives, flysepehran has introduced an advanced web service providing real-time, direct access to flight capacity. This secure, encrypted REST-based system requires no additional software and enables partners to receive complete flight information, including:

•     Flight time, origin, and destination
•     Class of service and base fare
•     Commissions and penalty rates
•     Final ticket prices
•     Credit status with the airline

Key Advantages of the Web Service

•   Direct integration with over 2,000 active travel agencies
•   Instant ticket issuance and online refunds
•   Greater speed and accuracy in sales processes
•   Secure, dedicated infrastructure with IP-based access control

flysepehran’s web service empowers agencies to deliver a fast, transparent, and seamless booking experience to their customers.

At flysepehran, the safety and reliability of our fleet are guaranteed by the precise and well-structured operations of our Aircraft Maintenance Engineering Department. With more than 200 specialists based in Tehran and Mashhad, this division plays a critical role in supporting flight operations and keeping every aircraft in optimal condition, in full compliance with both national and international aviation standards (IRI.CAO and ICAO). The division is equipped with comprehensive facilities for Boeing 737 Classic aircraft, along with a fully stocked spare parts inventory.

flysepehran’s maintenance operations are conducted under Part-145 approval and organized within the CAMO framework, covering:

• Line Maintenance: Daily inspections, minor repairs, and pre-flight readiness checks at our main bases and key stations.
•  Base Maintenance: Periodic in-depth inspections, structural checks, system upgrades, and heavy repairs, including scheduled A- and C-checks during planned aircraft downtime.
• Technical Records Management: Monitoring component reliability and service life, ensuring compliance with Airworthiness Directives (ADs) and Service Bulletins (SBs).
• Tools and Spare Parts: Strategic stock management of spare parts and specialized tools to minimize delays and optimize aircraft turnaround times.

flysepehran collaborates closely with Original Equipment Manufacturers (OEMs) and international suppliers, ensuring access to the latest technologies and certified components. In-house workshops and mobile rapid-response teams also provide the flexibility to meet operational requirements quickly and effectively.

Over the past decade, flysepehran has continuously invested in digital innovation, developing the most comprehensive aviation ERP system in Iran. This platform integrates all key operational and administrative areas, including:

• Network Planning
• Crew Planning
• Fleet Management and Maintenance (Part-145 and CAMO compliance)
• Line Maintenance
• Warehouse and Spare Parts Management
• Cargo Operations
• Central Reservation System (CRS), Sales & Marketing
• Finance Management
• Business Process Management System (BPMS) and Office Automation

In the field of Business Intelligence (BI), flysepehran employs advanced data-mining and analytics technologies to provide real-time dashboards and reports to both internal managers and international partners. This data-driven approach enables informed strategic decisions, reduces operational costs, improves fleet reliability, and enhances flight safety.
Additionally, with the integration of Artificial Intelligence (AI), flysepehran has empowered employees with modern digital tools and continuously upgrades its enterprise software through strategic planning. These initiatives have positioned the airline as a regional leader in digital transformation and AI adoption.
Beyond digital capabilities, flysepehran relies on the expertise of its local professionals and the development of technical talent, building one of the strongest aviation engineering and maintenance teams in the country. With flights operating from Tehran and Mashhad to both domestic and international destinations, flysepehran delivers services with uncompromising safety and quality.

The Cargo Division of flysepehran provides safe, reliable, and efficient air freight services through an extensive network of domestic and regional routes. Supported by specialized equipment, experienced personnel, and authorized representatives nationwide, it operates one of the most comprehensive domestic air cargo networks in Iran.

Our services address a wide spectrum of commercial and personal needs, including:

• General cargo and commercial consignments
• Express and priority shipments
• Perishable goods and pharmaceuticals
• Pets
• Valuable and sensitive cargo

flysepehran ensures full compliance with international air transport standards, covering every stage of the process from preparation and packaging to loading and delivery. Through comprehensive logistical support, the airline facilitates the movement of goods for traders, importers, retailers, and individual passengers alike.
Our focus is on providing services that are fast, reliable, and cost-effective; on many routes, cargo services are offered exclusively by flysepehran.

The training and development of specialized human resources form a cornerstone of flysepehran’ strategic vision. In 2018, the company was awarded certification as an Approved Training Organization (ATO) by the Civil Aviation Organization of Iran (IRI.CAO), and since then it has operated as one of the country’s leading aviation training centers.
With the establishment of flysepehran Academies in Tehran and Mashhad, the airline has successfully fulfilled a significant portion of its staffing requirements—pilots, cabin crew, technical engineers, dispatchers, and ground personnel—by training and recruiting from among its own graduates.

Training programs and services offered by flysepehran include:

• Pilot training, licensing, and Type-Rating certification
• Specialized courses for cockpit and cabin crew
• Technical and ground support training
• Utilizing the simulators, advanced tools, and modern instructional methods
• Specialized programs delivered by highly experienced instructors and trainers

The mission of flysepehran’s Training Division is to prepare a new generation of aviation professionals who, with a strong focus on safety, technical expertise, and adherence to international standards, are fully equipped to operate in sensitive and demanding environments.
Through continuous investment in advanced training, ongoing development, and international collaborations, this center plays a vital role in fostering a culture of safety and supporting the sustainable growth of Iran’s aviation industry.

flysepehran Catering Company was founded in 2018 and began formal operations in Tehran and Mashhad. Its objective is to enhance the quality of in-flight catering services and deliver a superior dining experience for passengers.
All food production and service processes at flysepehran Catering are carried out in strict compliance with international food safety and quality standards, including HACCP and ISO 22000. Core principles guiding its operations include hygiene, nutritional value, menu variety, and aesthetic presentation.
flysepehran Catering has the capacity to produce, prepare, package, and preserve a wide range of meal types including main courses, breakfasts, snacks, fruits, beverages, and drinking water for passengers, crew, station personnel, and employees across the company.
In collaboration with reputable domestic and international suppliers, the company offers a diverse selection of hot and cold meals as well as light refreshments. Menus are tailored to flight duration, time of departure, and passenger preferences, blending authentic Iranian hospitality with international standards.
With its emphasis on quality, safety, and innovation, flysepehran Catering plays a key role in shaping a pleasant and memorable passenger experience with flysepehran.

Throughout its years of operation, flysepehran has earned prestigious achievements in the national and regional aviation sectors, driven by its commitment to service excellence, flight safety, and customer satisfaction.

Key accomplishments include:

• Achieved an on-time performance (OTP) rate of 98%, ranking among the most punctual airlines in the region.
• Recognized as the least-delayed airline at Najaf International Airport (2024) and at Imam Khomeini International Airport during the Iranian New Year holiday (Nowruz 2025), as well as the most punctual airline in Iran during the Iranian New Year holiday (Nowruz 2024).
• Received the National Award for the Protection of Consumer and Producer Rights, becoming the first airline in the country to be honored for service transparency and customer orientation.

These milestones reflect flysepehran’s unwavering dedication to operational excellence, customer trust, and service quality; path it continues to pursue with determination.

flysepehran’s Customer Service Department has been established with the goal of creating a two-way, customer-centric, and responsive communication channel, ensuring that every interaction with the airline is smooth and satisfactory. Our support team is available 24/7, providing information and assistance through multiple channels.

Address: No. 71, Corner of Shahid Khadem Alley, Nafisi Blvd, Ekbatan, Tehran, IRAN

24/7 Call Center: +98 21 4925 116

Head Office Telephone: +98 21 4925 3000

Email: info@flysepehran.com